Steps Together – Bank House is a residential treatment centre located in Sutton-in-Ashfield, Nottinghamshire. Established in 2017, the clinic provides structured care for adults experiencing difficulties related to alcohol, drug, and prescription medication use. Bank House operates as part of the Steps Together network and offers residential treatment alongside outpatient services.
Treatment Approach
Bank House follows a structured three-phase model designed to support individuals at different stages of recovery. The first phase, Primary Residential Treatment, includes on-site clinical detox alongside a full therapy schedule while clients reside at the centre. This phase focuses on stabilisation, routine, and therapeutic engagement within a supported residential setting.
The second phase, Second Phase Rehab, allows clients to transition into semi-independent living while continuing with a structured programme. The final phase consists of outpatient care, which may include individual counselling, family interventions, private home detox services, and structured 12-Step participation. Programme length typically begins at 30 days, with progression based on clinical recommendations.
Therapy and Clinical Support
Treatment at Bank House is based on a broad therapeutic framework that recognises varying clinical and psychological needs. A combination of evidence-based therapies is delivered through both individual and group formats, with additional options for couples and family work where appropriate.
Therapeutic approaches include cognitive behavioural therapy (CBT), dialectical behaviour therapy (DBT), EMDR, and psychodynamic therapy. Psychiatric support is available for clients presenting with co-occurring mental health conditions. Dual diagnosis care is offered for concerns such as depression, anxiety, PTSD, trauma-related conditions, burnout, mood disorders, and borderline personality disorder.
Programmes and Services
Bank House delivers residential and non-residential services across its treatment pathway, with some outpatient elements provided through the nearby George House facility.
- Residential detox and rehabilitation programmes
- Second Phase Rehab with structured day programming
- Outpatient treatment and private counselling
- Family intervention and therapy services
- Virtual aftercare group for programme graduates
Accommodation and Environment
The centre is set within a dedicated residential property designed to offer a calm and homely atmosphere. Accommodation includes 13 standard single en-suite bedrooms, two twin shared en-suite rooms, and two executive double rooms. All rooms feature full-size or twin beds, flat-screen televisions, and Wi-Fi access.
Communal areas support group activities and daily routines, while outdoor space allows access to fresh air and light walks. Clients may use personal devices during scheduled periods for work or contact with family and friends. Dietary needs are accommodated as part of daily residential care.
Aftercare and Ongoing Support
Aftercare at Bank House is available following completion of residential treatment and forms part of the wider Steps Together recovery pathway. Ongoing support may include individual counselling, continued therapy sessions, and family-based interventions delivered through outpatient services.
Support can be accessed in person or online, with virtual aftercare groups available for alumni. Outpatient treatment provides ongoing clinical contact while clients return to everyday responsibilities, with referrals to external recovery resources offered when appropriate.